Response time cut from hours to seconds.
Puffin Payroll
Source: Simple Business System client results.
Every missed call, unanswered message and forgotten callback is revenue quietly walking out of your business. We put a stop to it.
Response time cut from hours to seconds.
Puffin Payroll
Source: Simple Business System client results.
UK plumbers miss around a third of their first-time calls. 69% of callers won't leave a voicemail, and 85% who don't get through never try again — they just call the next plumber on the list.
Source: Based on UK missed-call rate data (Moneypenny survey, 300 UK micro-businesses) and average plumber job value.
Answers every call
Even when you're busy, off-hours, or on another job.
Captures every website enquiry too
Live chat and social messages handled the same way.
Books straight onto your calendar
Checks real availability and confirms the appointment.
Takes payment on the spot
Secures deposits or full payment during the call or booking, so it's not left to chase afterwards.
Real conversation — not a recording
Understands questions and responds naturally.
Follows up automatically
Nothing forgotten, nothing left to chase.
Added £8,000 in revenue in the first month.
14 missed calls recovered in the first month that would otherwise have gone unanswered.
9 new clients signed in the first six weeks.
Response time cut from hours to seconds.
Turned missed calls into booked jobs.
Results from businesses using the Simple Business System platform.
Type in your own numbers to see exactly how many extra customers it takes to pay for this — everything after that is profit.
To work out what a missed opportunity is actually costing you, let's start with how enquiries reach you today.
£299/mo
For plumbers who run mostly on the phone.
£349/mo
Covers where your customers actually message you.
£399/mo
Every channel covered, nothing missed.
No setup fee. No contract. Cancel anytime.
No forms to fill in. No obligation. Just a short conversation about what's currently being missed and how to fix it.